How to complete the FICA process:

GG Gaming is an accountable institution that is bound by the requirements of the Financial Intelligence Act.

FICA and gambling regulations require that GG Gaming verify the details a customer submitted when opening an account

Customers are therefore required to submit the following documentation:

Note: Only clearly visible FICA documentation will be accepted

  • A copy of their identity document (South African ID document) or valid passport

  • Proof of residence not older than 3 months (preferably a utility bill such as a Telkom or electricity bill)

  • Proof of banking (either a cancelled cheque, a copy of your bank statement or a letter from the bank) in order to verify banking details for payout purposes

  • We reserve the right to request a 3 month bank statement

We kindly request that customers upload all documents to our website or alternatively mail it to:


Please note that in terms of the aforementioned regulations, GG Gaming is obligated to suspend an account in the event that we have not received the necessary supporting documentation once an account has been opened